{"id":1660,"date":"2017-09-12T08:33:44","date_gmt":"2017-09-12T08:33:44","guid":{"rendered":"https:\/\/wpbakery.thembay.com\/greenmart_dokan\/?page_id=1660"},"modified":"2024-03-11T14:16:06","modified_gmt":"2024-03-11T14:16:06","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/crosshelmetshop.com\/index.php\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

[vc_row][vc_column][vc_tta_tour style=”modern” shape=”square” color=”white” spacing=”5″ active_section=”1″ css_animation=”none”][vc_tta_section title=”Q1.Where can the Crosshelmet ship?” tab_id=”faqs1″][vc_column_text]The CrossHelmet X1 currently has certification to ship in the following countries: United States, Canada, Hong Kong, Oman, Japan orders from these countries will be shipped within 3 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q2. Does the Crosshelmet shop offer a warranty?” tab_id=”faqs2″][vc_column_text]We cover repair costs and replacement on all production defects and electronic malfunctions for up to 2 years. Additionally, we\u2019re offering a replacement program exclusively for the shell. If there is any damage or periodic replacement is needed, we\u2019re able to do this for free.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q3. Can the Crosshelmet function without a smartphone?” tab_id=”faqs3″][vc_column_text]Absolutely! You can connect the built in speakers with any wireless device, while running your rear view through the HUD. Certain functions, such as the navigation and sound control will only be possible through our application, however (available for iOS and Android).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q4. What is the return policy on the CrossHelmet?” tab_id=”faqs4″][vc_column_text]<\/p>\n

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We are able to process refund requests for all orders within 14 days of the order date. If the product has already been shipped, the buyer is responsible for all shipping fees. Returned goods must be in new condition with all tags\/stickers attached or the return may not be accepted.<\/div>\n<\/div>\n
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[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q5. Why not connect the camera feed to the backseat passenger?” tab_id=”faqs5″][vc_column_text]<\/p>\n

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We haven\u2019t tested getting video feed from a rear passenger, but not being in direct control of the rear camera could lead to misinformation and possible motion sickness.<\/div>\n<\/div>\n
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[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q6. Can I record rearview footage?” tab_id=”faqs6″][vc_column_text]If your CrossHelmet X1 includes the recording feature upgrade, please follow these steps for rearview recording:<\/p>\n

01.\u00a0<\/b>Pair your X1 with your smartphone.
\n02.\u00a0<\/b>In the CrossHelmet application, open the settings and tap \u201cRearview Recording\u201d.
\n03.\u00a0<\/b>Tap \u201cStart\u201d and \u201cStop\u201d to manage your recordings.
\n04.\u00a0<\/b>Restart your X1 and connect to your PC via USB-C.
\n05.\u00a0<\/b>Video files will be accessible in your CrossHelmet drive directory.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q7. What is what3words voice navigation?” tab_id=”faqs7″][vc_column_text]what3words has divided the world into a grid of 3m squares and assigned each one a unique 3 word address, making it easy to find and share any precise location. For example\u00a0\/\/\/brass.cardboard.beans<\/b>\u00a0is a beautiful viewpoint stop on a highway in California.<\/p>\n

what3words addresses can be used as a destination for CrossHelmet navigation. Simply long-press the helmet control panel and when prompted, speak the 3 words for your destination (for example brass…cardboard…beans) to set that precise square as your destination.<\/p>\n

You can find what3words addresses via the free what3words app or they can be found next to traditional addresses on website or guide listings for many destinations (for example\u00a0The Knot hotel, Tokyo<\/a>)<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q8. Troubleshooting” tab_id=”1694388623965-a0c9b0dd-2a6b”][vc_column_text]I can’t see anything in the HUD.<\/b>
\nThe angle of the CrossHelmet and the HUD unit may need adjustment. Make sure to position the HUD to sit above your eyeline and rotate the black HUD case until you see the display. The HUD mirror should not sit in your direct view, but slightly above.<\/p>\n

The volume is too low.<\/b>
\nThe CrossHelmet X1 has 2 volume settings: 1 – Set your smartphone to max volume. 2 – Swipe the touch panel on the helmet in an upward direction several times.<\/p>\n

The head-up display flickers.<\/b>
\nThis occurs occassionally if you use CrossHelmet while stationary due to heat buildup. When riding, airflow causes the heat to dissipate and the flickering disappears.<\/p>\n

The head-up display has some noise.<\/b>
\nThe depictions in our promotional videos are clear renderings with no distortion, but due to current technical limitations, the current revision of the CrossHelmet X1 has some noise in the display.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q9. Firmware Updates” tab_id=”1694388697495-def6df35-c54d”][vc_column_text]For owners, please visit our\u00a0Firmware page<\/a>\u00a0for instructions on how to update your CrossHelmet X1.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which is the best helmet under 1000?” tab_id=”1700576480059-1d5f846c-658a”][vc_column_text]Cross Helmet is that which you looking for under 10000 there are several top brands like Vega, Steelbird, Studds, Sepia and more to buy helmets under 10000[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the best helmets for ladies to wear?” tab_id=”1700576722514-29d6a67e-ddf3″][vc_column_text]<\/p>\n

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    Some of the popular helmets for women are Full-face helmets, Open-face helmets, Flip-up helmets, and more. but we recommend the cross helmet for ladies<\/div>\n<\/li>\n<\/ol>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n
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    [\/vc_column_text][\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504750735093{margin-top: 50px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][tbay_title_heading title=”Still question?” align=”center” buttons=”btn-default btn-outline” buttons2=”btn-default btn-outline”][vc_column_text]Contact us to ask your more questions, our suppoter team will respone as soon as possible.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”50px”][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

    [vc_row][vc_column][vc_tta_tour style=”modern” shape=”square” color=”white” spacing=”5″ active_section=”1″ css_animation=”none”][vc_tta_section title=”Q1.Where can the Crosshelmet ship?” tab_id=”faqs1″][vc_column_text]The CrossHelmet X1 currently has certification to ship in the following countries: United States, Canada, Hong Kong, Oman, Japan orders from these countries will be shipped within 3 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Q2. Does the Crosshelmet shop offer a warranty?” tab_id=”faqs2″][vc_column_text]We cover repair costs and replacement … Continue reading Frequently asked questions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1660","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently asked questions - Motorcycle Helmet Online<\/title>\n<meta name=\"description\" content=\"Buy motorcycle helmet online. 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